Contact
Last updated 26 August 2026
Last reviewed: 26 August 2026
DSAR Desk is operated by Klair Technology Solutions Private Limited (Klair Labs), Hyderabad, India.
Everything goes to one address: hello@klairtech.com. It's read and answered by Sandeep Kavety, the founder — the same person who builds and runs the product, so answers come from someone who can actually fix things, not a queue in front of one.
Response times
| What | Commitment |
|---|---|
| General questions and support | Reply within 2 business days |
| Pro and Premium subscribers (priority support) | Reply within 1 business day |
| Security reports | Acknowledged within 48 hours — see the security page |
| Billing questions and disputes | Reply within 2 business days — see refunds & cancellation |
| Accessibility barriers | Reply within 5 business days — see the accessibility page |
Subject lines that route faster
- "DPA — <your workspace email>" — to receive a countersigned copy of the Data Processing Addendum.
- "Sub-processor notices" — to be emailed before the sub-processor list changes.
If you submitted a data request through a business's link
Your request belongs to that business, not to us — we can't act on it or tell you its status. Use the status link from your confirmation email, or contact the business directly. If your concern is with how DSAR Desk itself handles your submission, email us — section 2 of the Privacy Policy explains the split.